Customer Stories

Smeg Increase Efficiency in Sales, Logistics & Fulfilment with Maginus

Smeg, famous for its elegant and distinctive domestic appliances, has used Maginus omnichannel solutions in its UK subsidiary since August 2005.

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Fortnum & Mason Breaks Out the Bubbly for Record Breaking Christmas Trading

Fortnum & Mason enjoyed a record-breaking Christmas, with the best day’s trading in its 307 year history.

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French Connection Solves Peak Trading Challenge With Maginus Cloud Services

French Connection has seen improved performance of its Microsoft Commerce Server website during peak periods.

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Cath Kidston Improves Customer Experience

Maginus’ solution provides Cath Kidston with a joined up approach to their customers, through online, omnichannel gift vouchers and Click-and-Collect.

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Luxury Retail User Story: Microsoft Dynamics AX 2012

To maintain their high standards, Fortnum & Mason have implemented a new Enterprise Resource Planning solution to help themdeliver exceptional customer service.

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Co-op Electrical Shop Increase Online Sales by 30%

In re-developing the The Co-Operative Electrical's online presence, a key focus was ensuring that the user interface and the overall customer experience...

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Maginus Customer Signet Achieves Major Growth Online

H Samuel and Ernest Jones’ parent company Signet has reported significant growth in eCommerce sales over the past 12 months.

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Maginus Supports Nisbets’ Impressive Omnichannel and Cross-Border Growth

To provide Nisbets, the UK’s largest supplier of catering equipment, with a scalable solution to support growth across multiple channels, nationally and internationally.

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Maginus Delivers Major ERP Project for DC Thomson Built on Microsoft Dynamics AX

The DC Thomson Group wanted a single, unified and centrally managed financial, procurement and project management solution and chose Maginus to deliver this.

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Jack Pennington Choose Maginus to Support their Expanding Business

Jack Pennington were keen to grow, which meant having the right systems in place to support new and existing customers.

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Tanners Choose Maginus OMS to Support Growing Business

Maginus supplied an end to end business solution which includes back office, sales operations, warehousing, financials and purchasing.

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Justerini & Brooks Gain Business Insight & Improve Sales

J&B sells wine to an international network of private clients, merchants, restaurants, hotels & catering firms, but needed more dynamic and accessible reporting.

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Maginus Provides IDS with Wall to Wall Order Management

IDS knew they needed a technology platform that would facilitate future business change and manage all their major new developments.

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The Wine Society Toasts Transacting £1 Billion in Sales with Maginus OMS

Since the implementation, the Maginus omnichannel solution has supported The Wine Society’s extensive growth, with turnover doubling to just over £80m.

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The Wine Society Toasts Its 6 Millionth Order

With 1,500 products available online and over 1,000 inbound calls each day, The Wine Society needed a central system to track and process all of this information.

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Aldridge Security Gain Record Sales Online

Aldridge has seen record online sales following the implementation of Maginus' eCommerce solution...

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Freemans Selects Dynamics AX From Maginus

Freemans Grattan Holdings (FGH) has selected Maginus, as a partner for the on-going support and development of its Microsoft Dynamics AX system.

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Auto Styling Truckman Grows 40% in 12 months

Being an omnichannel, multi-brand company, Auto Styling Truckman required real-time visibility of inventory in multiple warehouses and sales across all channels.

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Maginus Transforms Customer Service for Armit Wines

Armit Wines have improved customer service and reporting, paving way for future growth.

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4 New eCommerce Sites for Coachwise

Coachwise already used Maginus OMS but needed 4 new eCommerce sites to take their eCommerce channel to the next level...

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Demon Tweeks Achieves Business Growth

Demon Tweeks came to Maginus to improve the efficiency of their operations across the organisation and also help it continue to drive the business forward...

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Robinsons Country Leisure Install a New System to Improve Growth

Robinsons needed an omnichannel software solution that delivered a fully integrated website, an industry standard database (Oracle) and mail-order functionality.

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Widget Boosts Performance with Maginus

Widget came to Maginus in order to improve the efficiency of Widget’s operations across their B2B organisation including the complexities of handling supplier rebates.

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Traidcraft Introduces a New eCommerce Solution

Traidcraft is the largest supplier of fair trade products in the UK, aiming to alleviate poverty through trade by sourcing its products from community-based businesses in the third world.

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The Book People Accelerate Handling of Queries to Improve Customer Service

The Book People has been using Maginus software for several years to run most aspects of its business. When the company needed tighter control over their query management, it was logical to handle this within the Maginus system.

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Maginus Increases Functionality and Flexibility for Trilanco

Trilanco had been using bespoke systems to manage their back office, but these systems didn’t provide the functionality or flexibility the company needed. Trilanco came to Maginus and have achieved significant improvements in efficiency and functionality.

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Tobar Deliver Slick Customer Service Using Maginus OMS

In 2002, Tobar chose Maginus to integrate all channels across both the B2B and B2C sides of the business. Since then turnover has almost doubled whilst staff numbers have remained the same.

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Pama Reduce Picking Errors by 90% with Maginus OMS

Pama needed to replace an aging IT system that was restricting the company’s potential for growth. Pama had to rely too much on paper-based order and customer support processes and was keen to expand its business online.

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Nutri Increases Efficiency with Maginus OMS

Nutri were using different systems to handle the two key business areas. This cause inefficiencies where it was difficult to see accurate customer information, stock etc.

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