Managed Services Capabilities - Designed Specifically For You

Our Managed Services team can design a technical infrastructure that is perfectly suited to your unique requirements. We house the equipment in one of two state of the art data centres in Manchester which are connected to the internet by a 10Gbps fibre optic network allowing your IT team to focus on getting the best out of your applications rather than managing hardware.

Our services include the following:

  • Technical consulting and infrastructure design to ensure that your platform meet your own unique requirements

  • Project management and installation of your infrastructure and transfer from legacy platforms if required

  • Administration and maintenance: – server capacity planning, bandwidth monitoring and all day-to-day administration and maintenance activities.

  • Monitoring: hosted websites and applications are monitored from three separate POP3 locations, with HTTP and HTTPS availability checks every ten minutes. An experienced support team is automatically notified about availability status by email and SMS.

  • Back-ups: hosted applications and data are backed up daily and retained for 7 days. Additional back-ups can also be provided if required.

Commercial Terms

  • 99.95% or 99.99% Service Level Agreements

  • 24*7 Monitoring and Support

  • Single Monthly Fee

  • "Pay as you Go" terms for additional bandwidth