Challenges Facing CEOs

 

 

Whatever your business you will want to make sure that its critical functions are operating efficiently and serving your customers well. If they are not - the buck stops with you. Using our technology and experience, these are some of the challenges we can help you overcome.

 

 

How do I create a masterplan when most of my analysis is based upon gut feel and guess work?

 

You have a wealth of data in your business systems. The problem is that you can't get at it. Business intelligence tools will provide rich visuals for you to collect and organise data so that you can concentrate on what matters.

 

It is true, data drives good decisions and facts provide insight.

What are the strategic implications of the continued shift of my customers online?

 

As customers use multiple channels to connect with your organisation the result can be silos of information and a fractured response to your customers requirements.

 

 

Put at the centre of your strategy the need to have:

- One View of your Customers
- One View of your Inventory
- One View of your Orders

 

 

You need to implement a technology backbone that can flex with change because the service you provide today, will not be the service you provide in the future.

 

How can I deliver a consistent omnichannel customer experience?

 

Omnichannel retailers and distributors have a hard time trying to get their products and services to stand out from the competition. They need to have stunning in-store experiences, slick user friendly websites that have the ability to meet customer demands wherever they are. It’s clear that the challenge isn’t identifying the opportunities to sell to your customer, it’s incorporating these into an integrated omnichannel strategy.

 

Tomorrow’s retailers will be the ones that manage to make these experiences as pain-free, relevant and as convenient as possible. We can help you by delivering integrated solutions that enable omnichannel retailers and wholesale businesses to deliver consistent shopping experiences across whichever channel they choose:  Online, in-store, click and collect (even when you have no physical stores), across a growing number of devices: tablets, mobile and desktop.

 

Built up over 30 years we have experience delivering technology-led business change projects to omnichannel retail, wholesale distribution and eCommerce businesses. We pride ourselves on the quality of our staff who have helped us to build a solid reputation as a trusted, long term partner for providing high quality advice, delivery and customer service.

 

 

Systems Integration          B2B eCommerce           B2C eCommerce

 

Order Management          Enterprise Resource Planning (ERP)

My company is growing - when should I change my eCommerce or ERP System?

We appreciate that the path towards implementing a new enteprise IT system can be lengthy and expensive and not one to be trodden lightly. You therefore need to be sure that taking the first step will be worthwhile.

 

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How can I future-proof my organisation so that I don't get left behind?

 

 

The omnichannel and eCommerce landscape is changing at a rapid pace with new approaches to technology, business and consumer behaviour. In today’s hyper-competitive world, speed and agility matter. It’s clear that if you want to survive - it’s not enough to be reactionary. The world of omnichannel offers endless opportunities for growth; whether that’s developing out into new markets, geographic locations, new channels or if you’re looking to open a new store. All of these developments can be handled in our systems and give you the flexibility to evolve with you over time.

 

 

We understand that your business operates in a very dynamic market and will change with these new consumer demands. To protect you, we deliver added functionality within standard software releases that help you stay ahead of the competition. You get immediate access to new and innovative tools as soon as they become available giving you the flexibility to meet the changing demands of your industry as they develop.

 

Order Management           Enterprise Resource Planning (ERP)

 

 

We are committed to investing in the best technology and people to ensure that we support your strategic goals. We are partnered with a number of best-of-breed companies to ensure that the technology platform and solution capabilities we offer add as much value as possible to our customers.

 

Our Partners

 

 Talk to us today

To discuss how our solutions can help you stay ahead of the competition, contact us  to speak to one of our consultants.

 

 

Call us on:

+44 (0) 161 946 0000

 

If you would like to speak to someone directly ask for Mark Thornton.

 

 

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