Modern consumers demand a consistent shopping experience across all channels in return for their business and loyalty. They want relevant, interactive, and targeted experiences when, where, and how they choose, whilst at the same time expecting a superior level of customer service. Using our technology and experience we can help you implement an omnichannel retail model to match their expectations.
The retail market has changed more in the last 5 years than in the previous 5 decades. We now talk in terms of the “connected” consumer – the “always on” shopper – and “customer centric” retail and although the purchase process is the same today as it has always been, all these consumer activities are performed in massively different and ever changing ways.
To excel in this environment the modern retailer needs the technology solutions in place that can evolve and flex with each new demand. If today’s retailer is not able to change, they will not be here tomorrow.
Replace disparate, inefficient legacy systems with a single data instance – one version of the truth for all.
Replenish seamlessly across any channel based upon strategy or need. Use systems to manage inventory from within your business estate or expedite purchase orders from the supplier base to ensure no stock outs.
Be prepared to restructure your organisation instantly for new store openings, acquisitions or new distribution centre to meet the needs of a changing business landscape.
With Maginus Implementation Services we will prepare you, using a proven methodology, to get results early and ensure that your solution is optimised for peak trading not just business as usual. We will keep up to date with the latest technology via our upgrade program to keep you ahead of your competition.
The move from ‘Multichannel’ to ‘Omnichannel’ is becoming more prevalent in the new retail climate whereby customers shop the brand, not just the channel. With expectations and demands increasing all the time, what works in today’s world may not be what’s needed tomorrow.
Trust in Maginus to help you excel as a modern retailer. Discover how we can help you evolve to meet ever-changing demands, and flex through your growing pains, after all, we help new and established retailers alike.